Legal
Privacy Policy
Last updated: 2026
1. What we collect
Account data (name, email, password hash), order data (shipping address, phone, items, totals), B2B/manufacturing inquiry data (company, country, quantity, message) and basic device/usage data (browser, IP, pages visited).
2. How we use it
To process orders and quotes, communicate with you, prevent fraud, improve our products and the Site, and comply with our legal obligations. We never sell your personal data.
3. Sharing
We share data only with the providers required to run our business — payment processors, shipping carriers, and our cloud hosting and database provider — and only to the extent needed to deliver your order.
4. Storage & security
Data is stored on managed cloud infrastructure with encryption in transit and at rest. Access is restricted to authorised personnel. We retain order data for as long as required for tax and accounting purposes.
5. Cookies
We use first-party cookies and local storage strictly for cart, authentication and currency preferences. We do not run third-party advertising trackers.
6. Your rights
You may request access, correction, export or deletion of your personal data at any time by contacting us via the email listed in the footer. We will respond within 30 days.
7. Children
Sannata is not directed at children under 16. We do not knowingly collect personal data from minors.
8. Changes
We may update this policy from time to time. Material changes will be announced on this page with a revised “last updated” date.